Jump to content

Game crashed when i lost my internet connection


Recommended Posts

Was playing a singleplayer game of Knights of Honor 2: Sovereign

While playing my internet connection dropped out for a couple minutes and then the game crashed while the internet connection was gone.

Build 31308 2023.02.16 11:04

Faulting application name: Sovereign.exe, version: 2019.3.13.56816, time stamp: 0x5eb05f38
Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
Exception code: 0xc0000374
Fault offset: 0x00000000000ff6a9
Faulting process id: 0x3634
Faulting application start time: 0x01d959a9a320b53f
Faulting application path: D:\Steam\steamapps\common\Knights of Honor II\Sovereign.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 67b350c4-81e4-4b90-8551-d862a0d7e46f
Faulting package full name: 
Faulting package-relative application ID: 

DxDiag.txt 7b065da6-8b36-4dce-a356-9ed15db45788.dmp Player-prev.log

Link to comment
Share on other sites

  • Developers

Hello @Soul--Reaver, we'll investigate the issue internally.

1) Can you make sure to add the Player.log (you've provided the Player-prev.log)
2) Is the .dmp from the Crash folder (located in 'C:\Users\YourPCname\AppData\Local\Temp\BlackSeaGames\Sovereign\Crashes')
image.png.d507da441ebfbb7f87da02edc4c6dc9d.png

Thank you!

Link to comment
Share on other sites

player-prev.log had a modified date of when the crash happened. Thats why i included that one.

player.log had a newer date and was probably written after that. But as requested here it is.

The mentioned BlackSeaGames folder does not exist for me in the temp folder. 7b065da6-8b36-4dce-a356-9ed15db45788.dmp Was the dump with a modified date of when the crash happened.

Player.log

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.